Highline Medical Services Organization (HMSO) Represents a network of primary care providers (PCPs) and specialists throughout Southwest King County and Highline Medical Center. We partner with insurance companies to offer comprehensive managed care to our community.

Please note: Before selecting a health care practitioner
please contact their office to confirm participation in the HMSO network.

Partners in Your Health
The role of your Primary Care Provider (PCP) is to coordinate the health care you receive-whether it is office visits, physicals, tests, procedures, or specialists' visits. Your PCP will help you determine the best method of treatment. Having your PCP coordinate your care ensures constant communication among providers about your health.
Lack of communication can result in improper treatment, over-medication, repetition of expensive tests, and possible misdiagnosis. In today's managed care environment, your PCP plays an instrumental role in providing quality care and meeting your health care needs.

Quality Personalized Care You Deserve
HMSO is right here in your neighborhood, ready with the quality personalized care you deserve. Our team of health care providers specialize in caring for families. Your PCP, who may be a family practitioner, internist, pediatrician, or nurse practitioner, is supported by a full range of medical, surgical, and subspecialties. When you choose HMSO, you get not only your own primary care provider, but also the full benefit of the Highline Medical Center and its comprehensive services. Should hospitalization ever be necessary, our physicians will care for you at Highline Medical Center. In addition to having access to the Highline Medical Center, we have aligned with excellent regional medical centers for specialty services to better serve our community.

Highline Medical Center
The Highline Medical Center offers comprehensive inpatient and outpatient services to the residents of Southwest King County. Primary and specialty care clinics are conveniently located in Burien, West Seattle, Renton, Tukwila, Des Moines, Normandy Park, Midway and Vashon Island.

Patient Advocacy Team
At HMSO, we continually respond to needs that arise within our community. HMSO has pioneered the use of patient advocates to assist patients in times of personal or family crisis. Your PCP can refer you to a patient advocate for special assistance.

Community Case Management Program
With our unique case management service, you benefit from the support of a social worker whose skills complement treatment and care by your PCP. Services include in-home assessments, monthly follow-ups and patient education.

Highline Consulting Nurse Services
Information regarding community health events and physician referral is available weekdays through the Highline Community Classes and Events Line from 8am–4:30pm by calling (206) 988-5793. A consulting nurse is available to HMSO patients after regular business hours when their provider's office is closed.
Your rights

As an HMSO Patient, you have the right to:

• receive considerate, respectful, collaborative care.
• receive prompt, quality medical care.
• receive clear, complete information concerning your health.
• know the names and responsibilities of all those caring for you.
• experience private and confidential handling of your medical records.
• review and correct your medical records at any time.
• seek another medical opinion or change health care providers.
• refuse treatment or leave the clinic even if this is against medical advice.
• receive a copy of your clinic bill and an explanation of all charges.

As an HMSO patient, you have the responsibility to:

• make sure that the medical history you provide us is as accurate and complete as possible.
• actively participate in making decisions about your health care.
• follow the instructions and advice of your health care providers, or tell them if you do not wish to do so.
• tell your health care providers if you notice any changes in your health.
• provide the clinic with complete and current information about your insurance, your address, and your telephone number.
• arrive for your appointment on time, or call 24 hours in advance if you must cancel or reschedule.
• treat our staff courteously.
• pay your bill in a timely fashion, or seek assistance with payment options.

Back to Top